Didn't decide to go with the service but, Jacob,the retention manager was very helpful with my refund. KEEP IT UP, JACOB!!!!

I Spoke to Mr. Miguel in customer service, he was so professional knowledgeable and kind. I had to cancel my policy and was given the runaround but he told great 👍 care of me ,thank you .Miguel ,you was the best.

Son unos mentirosos al momento de realizar el reclamo me trataron de estúpido e ignorante y mentirosos dijeron que ese vehículo ya tenía antecedentes y nada que ver lo dicen para no cubrir la garantía que supuestamente te ofrecieron y al momento de cancelar no lo querían hacer y me seguían debitando de la cuenta y cuando ya molesto les llame me dijeron que todavía quería que les pagara 65 dólares, son unos estafadores

they keep calling me about a car I don’t own. Then when I say I don’t have my credit card after listening to the pitch I’m called a liar. You don’t know what people are going through please retrain your staff how to take no for an answer.

I have had this coverage for over 9 months now and I have not once been able to contact anyone when I have been left on the side of the highway needing a tow meeting replacement transmission and shifter cables but I have not been able to use my critical coverage at all I would like to cancel and I think that this company is a crock of crap

I bought a home warranty policy with everything breaks in July 2024 and otherwise satisfied with their service so I renewed my contract with them for 2025-2026. This was over 2 weeks ago. When I did so , I asked that a pdf copy of the contract be emailed to me . They said no problem. Since then, I have called numerous times saying that I haven’t received any email. They also said they will mail me a hard copy . Neither have I received that. Each time I call , I am assured the email will be sent within 24-48 hours
On my last call, when I requested to speak to a supervisor, they said none is available and a supervisor will call me back, not sure how long that would take . Could be 1 day or 1 week . Hugo was the last representative I spoke to, who was not only inept but also rude
At this point , besides proof that my bank account was debited for that amount , I have no proof that I even renewed my policy with them .
Highly highly dissatisfied

the sale rep was rude and somewhat sarcastic and even invasive after I expressed interest and was intending to do business with this firm; however, I am not to be treated as this person decided to talk over me with his negative personality and rude, somewhat off-topic statements about my current status that he has no clue about! Which is understandable due to the fact that he most likely doesn't know about high-level finance and preferred high credit ratings, as well as money management. Too bad, you just lost this customer!

I would like to say that Joseph the way he was professional and made me feel confident about taking a warranty with you guys for my car was amazing and I so much appreciate you guys. Thank you.

whattttt

Auto warranty and insurance

Was talking to a rep for 40 minutes then put on hold for twenty mins
I never got a call back today for coverage.
Is everything breaks for real?
Rick

hi