The plan term starts on the date of enrollment via the registration process. Products are eligible for coverage day 1 if the device was purchased within the last 30 days of purchasing your plan. Otherwise the 31st day following the plan term start date.

With 4 pricing options, the Everything Breaks Smartphone Protection Plan covers malfunctions, drops, and spills. The plan covers those repairs necessary to return your smartphone to its intended functionality under normal operation. There is no limit to the amount of repairs to your smartphone.

Yes, you may cancel your plan for any reason at any time. To cancel, simply call 888-994-0914 or log in to your user account and click cancel from your dashboard.

A retailer’s plan is expensive and with a limited term. Retailer plans often exceed 20% of the purchase price of each product. The Everything Breaks Smartphone Protection plan is inexpensive. One low price covers all your breaks and repairs. And the Everything Breaks Smartphone Protection Plan never expires. It follows you from phone to phone no matter what brand or upgrade you choose.

Smartphone repairs, even minor, can be very expensive. The Everything Breaks Smartphone Protection Plan protects you from incurring unexpected repair or replacement costs if your registered product breaks down during the coverage period as a result of normal wear and tear. There’s the convenience of just one phone number to call to have your registered product diagnosed, repaired, replaced or refunded. And this is all covered under one low fee.

Your coverage will never end as long as you continue paying the low fixed monthly fee. If you select a different payment option, your smartphone will be covered through the expiration date listed on the agreement.

Yes, included at no additional cost to you, your Everything Breaks Smartphone Protection Plan comes with the added benefit of the Everything Breaks Personal Assistant. Your Everything Breaks Personal Assistant is available 24 hours a day, seven days a week. Use it as much as you wish and for whatever you need from travel arrangements and restaurant reservations, to traffic conditions and emergency assistance ... you name it, your personal assistant will do it. Anything. Anytime. Anywhere. This no-cost feature is available to you by app, phone, email, text and online.

The Everything BreaksSmartphone Protection Plan covers any brand from any retailer.

Yes, all of the Everything Breaks Protection plans are fully insured by an A.M. Best A-rated insurance company.

Your Everything Breaks Smartphone Protection Plan comes with the added benefit of the Everything Breaks Personal Assistant at no cost to you! Your Everything Breaks Personal Assistant is available 24 hours a day, seven days a week. Use it as much as you wish and for whatever you need from travel arrangements and restaurant reservations, to traffic conditions and emergency assistance ... you name it, your personal assistant will do it. Anything. Anytime. Anywhere. This no-cost feature is available to you by app, phone, email, text and online.

Call our toll free number at 888-994-0914 when your covered Smartphone is in need of repair.

Yes, there is a $75 deductible that you pay directly to the service technician.

When repairing your eligible product, only authorized service repair professionals are used. The Everything Breaks Smartphone Protection Plan provides you with the same type of service that you would get from the manufacturer or retailer of your product.

To file a service request, call 888-994-0914 to request service on any one of your eligible products or go to our website and follow the ‘File a Claim’ instructions.

For questions not addressed in the above FAQs, please call 888-994-0914