File A Claim - Everything Breaks

FILE A PRODUCT CLAIM

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800-895-0842

Order #
Product Entry ID - (Product #)
Product Purchase Date

Date Format: MM slash DD slash YYYY
Category
Package
Package Total Home?
Product
Product Value
Plan
Product Description
Manufacturer
Model #
Where did you buy this item?
New?
- New
- Refurbished
Receipt Upload
Drop files here or

Accepted file types: jpg, gif, png, pdf.
Receipt
Warranty Date of Purchase
Date Format: MM slash DD slash YYYY
First Name
Last Name
Package Type
Action
Phase
Coverage Type
Subtotal
Hello ,

In a world where Everything Breaks, it pays to be covered!

We see that your warranty is in the Extended Warranty Phase and your coverage type was Breakdown and qualifies for Repair.

Great, Let's begin.
Hello ,

In a world where everything breaks, it pays to be covered!!

We see that your warranty is in the Extended Warranty Phase and your coverage type was Breakdown, and qualifies for Repair.

Great, let's begin!!
Hello ,

How are you today?

We see that your warranty is in the Extended Warranty Phase, the coverage type is Breakdown & Accidental Damage from Handling, and it qualifies for REPAIR. Great, let's begin!!

In order to properly process your claim we will need to collect some more information, and this information will be passed to the authorized service repair technician.
Hello ,

In a world where everything breaks, it pays to be covered!!!

We see that your product is in the Extended Warranty Phase, and it's coverage type is Breakdown, which means you qualify for our automatic Visa Gift Card reimbursement.
Hello ,

In a world where everything breaks, it pays to be covered!!!

We see that your product is in the Extended Warranty Phase, and it's coverage type is Breakdown, which means you qualify for automatic reimbursement once we verify product information and failure.
Hello ,

In a world where everything breaks, it pays to be covered!!

We see that your in the Extended Warranty Phase, and your coverage type is Breakdown & Accidental Damage from Handling, which means you qualify for our automatic Visa Gift Card reimbursement.
Hello ,

In a world where everything breaks, it pays to be covered!!

We see that your in the Extended Warranty Phase, and your coverage type is Breakdown & Accidental Damage from Handling, which means you qualify for automatic reimbursement once we verify product information and failure.
Hello ,

How are you today?

We see that your warranty is still under the Manufacturer's Warranty and might be still covered by the manufacturer.
Can you tell us if the damage was due to break down or to accidental handling?
Breakdown or Accidental?*
We would love to assist you, however, we see that you are still under the Manufacturer's Warranty, and will need to reach out to them to file a claim with them for all breakdowns. If you have any questions, please email us at claims@everythingbreaks.com

But just in case you have issues filing a claim with the manufacturer, we will open the claim here as well, and we will follow up with you.
Date of Damage/Failure*
Date Format: MM slash DD slash YYYY
Questions or Concerns?
We are here to assist. Please let us know if you have any additional questions.
So that we can properly validate and process your claim, we're going to need some additional information.

Please fill out the questions below and upload at least one image of the damage to your product.
Please describe how the product broke, and its symptoms:*
Please be as descriptive as possible.
Please Upload Images of Damage
Drop files here or

Accepted file types: jpg, gif, png, pdf, jpeg.
Great, thanks for letting us know how your product was damaged.

It looks like you qualify for our Visa Gift Card Replacement Plan. No problem, getting Refunded has never been easier with Everything Breaks!

Before we mail your Prepaid Visa Card, please confirm your name, and current address.
The name & address we currently have on file is listed in the following fields.

If this is correct, no further action is necessary. If it needs correction, please edit below.
User Email
Date Claim Created
Created by Gravity Form Merge Tag
Date Claim Completed
Date Claim Completed
Date Format: MM slash DD slash YYYY
REPLACE ACTION
Before we mail your Prepaid Visa Card, please confirm the spelling of your name, and your current address.
Before we mail your reimbursement, please confirm the spelling of your name, and your current address.
- Prepaid Visa Card First Name
  First Name
- Prepaid Visa Card Last Name
  Last Name
Awesome! Thanks for the additional information.

We see that your product qualifies for our Local Repair Shop, option.
Awesome! Thanks for the additional information.

How would you prefer to have your product repaired?

If you already have or know of a local repair shop and would like to take it into the repair shop yourself, choose "Carry-In to Local Repair Shop." If you would like to mail in your product to an authorized service center, please choose "Mail-In to Service Repair Center." Finally, if you would like to have a Service Repair Technician visit your home to repair your product, please choose, "On-Site Service Repair Technician."
Service Request:*
Do you have a local repair shop that you currently use, or one that you would prefer to take your product to?*
Deductible Charged
Additional customer charged
Repair Shop Contact Information*
Please provide us with the contact information of the carry-in, repair shop that you plan on taking your product to, so that we can follow up. (Name, Address, Phone)
Ok, no worries. We will locate the nearest repair shop for you, and email you additional instructions and contact information.
Awesome! Thanks for the additional information.

We see that your product type qualifies for our On-site Service Repair Service warranty repair option.

Next, please verify that the shipping address and phone number we have on file is the correct, so we can send out a service repair technician, or contact you if need be.
Ok, great.

Next, please verify that your address and phone number we have on file is the correct.
Address
Please verify your address...

Street Address City State / Province / Region ZIP / Postal Code Country
Next, please verify that the phone number we have on file is the correct.
Phone
Please validate your current phone number
To better serve you, could you please provide us with the most convenient time to send out a service technician to your home:*
Please note: We see that your warranty has a deductible. Rather than charge you the deductible now, we are going to subtract it from the value of your purchased product value, giving you a new Gift Card Total (Purchased Value - Deductible).
Please note: We see that your warranty has a deductible. Rather than charge you the deductible now, we are going to subtract it from the value of your purchased product value, giving you a new total (Purchased Value - Deductible).
Total to be loaded on Card:
Total to be reimbursed:
Total to be loaded on Card:
Total to be reimbursed:
Privacy Agreement*
- I agree to allow Everything Breaks to share my personal details with their authorized repair and replacement partners.
Payment Method Request
Entry ID (File A Claim)
Coded Take Action
adh_count
Claim Status
Gift Card Action?
Negative Card Balance (Not Eligible)
Please note: We see that your deductible for this claim exceeds the Product Value. In these cases, you do not qualify for our Replacement Visa Gift Card.

However, we still suggest you file your claim in the event that some of the information was mistaken, such as your purchase value, in which case we can verify, and send you your replacement visa card, for the difference of (Purchased Value - Deductible).

~ The Everything Breaks Claims Department
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- DD Eligible?
- DDBD Eligible?
- DDBDADH Eligible?
- DD Total Copy
- DDBD Total Copy
- DDBDADH Total Copy
Current Warranty Term
30319 - Admin Notification
Attention: {First Name:26} {Last Name:27}, has started an {Phase:30} & {CT:31} Claim that needs our review. Click Here to see the full claim and take action. Claim Details: {all_fields} Regards, Everything Breaks Customer Support
Chart Category